Truck Accessorizer.com


 


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Frequently Asked Questions

My cart remains empty every time I try to add a product

You must have "cookies" turned ON or "accept" cookies for the shopping cart to successfully function. This basically saves your order on your computer as opposed to our server. It saves your selections as you shop in a "cookie" folder on your computer. In Microsoft Internet Explorer v6. Go to "Tools", "Internet Options", "Privacy", "Advanced" and then enable all cookies (First and third), or if that doesn't work go to "Tools", "Internet Options", "Privacy" and adjust the slider bar down to "accept cookies". Once you have completed your order you can change the settings back to normal. It's that simple.

How long will it take to receive my order?

Most orders are received by our customers within 3-5 business days. If the item is back ordered, lost in shipping, or if your order must be shipped by a ground freight company it will delay delivery.

Where do you ship to?

We ship only to destinations within the continental United States.

Is my credit card information safe on your web site?

Yes, our shopping cart is certified by Thawte.com for your safety. We never give out or sell any personal information to any other companies.

Why can't you ship to a separate address?

To help reduce credit card fraud we choose to ship only to the billing address. This is for you safety and for ours. For this reason we prefer to only ship to the billing address. If you enter a different shipping address from the billing address we will not ship the item.

Can you ship to a P.O. Box?

No, most of the items that we sell can not be shipped to P.O. Boxes due to size restrictions.

What do I do if an item is lost in shipping?

The shipping company is responsible for all lost shipments. If the shipping company deems the package lost, we will ship you a replacement of the same item. We will only ship out a replacement if the shipping company claims the item lost.

What if my purchase was damaged in shipping?


If the item you ordered was damaged during shipping, the shipping company must be contacted within 48 hours of receiving the product. After which you will have to file a damage claim with the shipper. We can not file the damage claim because we can not see the damage.

Is everything in your online store in stock?

Yes, in most cases everything is in stock either within our warehouse or at one of our distribution centers. In the event that an item is back ordered you will be notified. Remember to allow adequate time for delivery.

Are all the prices and information on you site accurate?

All prices are accurate. The information is checked on a regular basis, but with constant changes and improvement to the many products some information may be partially outdated. We reserve the right to correct any inaccurate information.

Can I return or exchange an item?

Click Here for complete details on our return policy.

What do I do if I have a warranty claim?

All the items we sell on our web site are backed by some form of manufacturers warranty. Most items will come with product registrations. It is important to fill these registrations out and mail them in. In the event that you have a warranty claim you must contact the manufacturer. They will handle all warranty claims.

If you have any further questions that are not listed above please e-mail us at customerservice@truckaccessorizer.com.


     
       

Truxedo Roll Up Tonneau Covers

Truxedo

Easy - No Drill Installation
Protect cargo from elements
No snaps to contend with

Pace Edwards Jack Rabbit

Pace Edwards Jack Rabbit

Retractable Hard Cover
Low Profile Design
Available for most Trucks

Save Up to $150.00
Plus Free Tailgate Seal
On
Original Jack Rabbit or Full Metal Jack Rabbit

Westin
Nerf Bars


Westin Nerf Bars

Custom Fit
Available in Chrome or Black
Several Styles to choose from

$30.00 Off Platinum Series
$20.00 Off Signature Series

Wise
Bed Rug


Bed Rug

Easy - No Drill Installation
Custom Fit
Available for most Trucks

Bed Rug Only:
$399.00
delivered


Rear Window
Graphics


Glasscapes

Sized to fit pickup rear windows
Easy Installation
Fully visible from the inside

Only:
$79.95
delivered

Wade
Bed Caps


Wade Bed Caps

Easy - No Drill Installation
Available in smooth or ribbed
Available with or without holes

Starting at:
$73.95
delivered
Tailgate and Front
Caps each only:

$39.95

Lund
Interceptor

Lund Interceptor

Protection for hood and fenders
Easy Installation
Available in Smoke or Clear

Only:
$74.95
delivered

Trail FX
Nerf Bars


Trail FX Nerf Bars

Custom Fit
No Drill Installation (most)
Economical alternative

Only:
$279.95 delivered
$229.95 delivered
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©2007 Truck Accessorizer.com, a division of Bumgardner, Inc. All Rights Reserved
3435 Lafayette Rd. || Evansdale, Iowa 50707