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• Bed Caps
• Bed Extender
• Bed Liner
  
• Bed Mat
  
• Bed Rails
  
• Billet Grille
  
• Bug Shields
• Bull Bars
  
• Cab Fairing
• Cargo Carrier
  
• Door and Tailgate Handle Cover
  
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• Fuel Doors (Billet)
  
• Grille Guard
  
• Grille Insert
  
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• Lights (Off Road)
  
• Light Bar
  
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• Rear Window Graphics
  
• Running Boards
  
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Return Policy

We understand there are times that you may have an item that you want to return. We want to make all returns as simple as possible. In the event that you have an item to return we ask that you phone or send us a message for an RGA (Returned Goods Authorization) Number. This will help us easily identify your return and help speed up the process of crediting your account.

Return Policy Outline:

1. ALL RETURNS WILL BE ASSESSED A RESTOCKING FEE.
   Since we offer Free Shipping on almost all orders we must assess a restocking fee to cover the original shipping and handling/processing. (Any shipment being returned that was charged shipping because of the size of the product or because it was shipped outside of our Free Shipping zone will be refunded less the restocking fee on the product cost itself, the shipping charges that were charged at the time of purchase will not be refunded.)
   THE RESTOCKING FEE WILL BE 25% PER ITEM UNDER $100.00.
   THE RESTOCKING FEE WILL BE 15% PER ITEM $100.01 AND OVER.
2. An MRA must be requested within 30 days of delivery.
   
3. Special orders are not returnable.
4. All items that are returned must be in original condition (which includes original packaging). Please do not write directly on the package. This affect the resale of the product. Writing on packaging will incur an additional 15% Restocking Fee (on top of the already 15% or 25% restocking fee terms).
5. If the item is wrong due to incorrect information given to us by the customer (including vehicle description errors or incorrect part numbers ordered), we will reship the correct part and take the original back at the customers expense (which includes return shipping and reshipping the correct part). This falls under our Exchange Policy. See Exchanges
   
6. If the item is wrong because we sent you the wrong part and the correct part was ordered, we will reship the correct part to you and we will take the original back at our expense. See Wrong Item Shipped/Damaged Item
7. ALL items being returned without a replacement (including Defective, Damaged, or Incorrect item(s)), will be assessed the restocking fee (see item #1 above).
8. All warranty claims must first be directed to the manufacturer, depending on what their individual warranties might be. In the event the warranty must be returned to the point of purchase we will handle the warranty claim. See Warranty Claims.
9. Any items returned billing the return shipping charges to the recipient (Truck Accessorizer.com)or without a RGA, we will credit you back less the 30% restocking fee and return shipping charges.
10. If a fitment issue arises do to any additional accessories on the vehicle that my interfere or impede the installation or use of the product purchased from Truck Accessorizer.com, we will accept the product back after the proper RGA has been provided to the purchaser. The return shipping will be the responsibility of the purchaser and the standard restocking fee will apply.
11. Not all products are custom fit, therefore if the appearance or fitment of the product purchased from Truck Accessorizer.com does not meet the purchasers' standards or expectation, we will accept the product back after the proper RGA has been provided to the purchaser. The return shipping will be the responsibility of the purchaser and the standard restocking fee will apply.

Returns

All return items must have the RGA number on a packaging slip.

• You have 30 days from the date of delivery to request an MRA for any item that you no longer desire to keep.
• Return MRA requests made after 30 days from the date of delivery will be assessed a 30% restocking fee if the return is approved by Truck Accessorizer (return acceptance is not guaranteed beyond 30 days).
• If the MRA was acquired within the 30 day policy period but the product is not returned within 45 days of the original purchase date a 5% return fee will be assessed regardless of replacement status.
  
• The item must be in completely resellable condition.
  
• Only unused, uninstalled merchandise will be accepted for return.
  
• Items must have all parts, installation instructions, warranty papers, and wrapped in the original packaging.
• Please do not write directly on the items packaging. See Item 4 of Return Policy Outline
• We will only credit the amount of the original purchase less the 15% or 25% Restocking Fee. The purchaser is responsible for all return shipping charges.
• Any return received not meeting these terms and guidelines will be refused credit and sent back to the customer at their expense.
• Shipping charges are not refundable under any circumstances.

Exchanges
If you wish to exchange an item for another item, you must first request an exchange RGA for the returned item. The return terms above must be met in order to make any exchanges. The purchaser is responsible for the return shipping. If the replacement item is of greater value than the original purchase the customer is responsible for the difference. If the item is of lesser value than the original, the 15% restocking fee will be applied to the difference. Additional shipping charges will be charged to the purchaser for the replacement item. Replacement items do not qualify for free shipping.

Delivery Refusal
Any items that are refused at delivery will be subject to the 30% Restocking Fees along with the return shipping (unless we advise you to do so).

Missing Parts (from inside the package)
If an item is delivered with missing parts the manufacture will usually ship replacement parts directly to the customer. Contact Truck Accessorizer.com at 1-866-783-3372 and we will either arrange for the missing parts to be sent to you or we may provide you with the manufactures telephone number for you to explain directly any incidental parts that may be missing.

Products Damaged During Shipping
In the event the product(s) is received damaged, a claim must be filed with the shipping carrier. Photos of the damaged item(s) are required to file a damage claim. At no time will we file a damage claim if photos are not provided showing the damage to the product as well as photos of the condition of the box. Damage claims can take from 14 to 21 business days to be completed from the day we are notified of the issue.

If the shipping carrier accepts the claim, a replacement product will be shipped out to you once we receive payment from the shipping carrier. If the shipping carrier denies a damage claim we will not be able to ship another product out to you free of charge.

Damage claims will only be accepted on uninstalled items. Once the item has been installed we will no longer assist with the damage.

Wrong Item Shipped/Damaged Item (damage not caused in shipping)
In the event that you receive the wrong item but the correct item was ordered or you receive a damaged item (damage did not occur during shipping), we will email you ONE return call tag to exchange the item(s) for the correct/undamaged item(s).

The product being returned must be in the original packaging with all paper work and installation instructions. At no time will we exchange the wrong item shipped if the product is not in it's original packaging. In the event that a product is returned to us not meeting the terms above, the product will not be accepted and returned back to the customer at the customers expense.

It is the responsibility of the customer to make sure that the item is ready for pick up or arrange for pickup if the call tag is received via standard mail. If the item is not ready to be picked up it is the customers responsibility to arrange shipping the item back to us. We will only allow one call tag and at no time will we issue a second call tag. Once the item is returned in resellable condition, we will ship the correct item at no additional charge to you. To expedite the correction, the replacement item can be paid for (allowing for immediate shipping) and credit issued once the original item is returned. If you wish to return the item without a replacement, you will be credited less the 15% or 25% restocking fee. See our Return Policy Outline Item 6

Important: Check for damage on the item before installing the item. We must be informed of damage to the item before the item has been installed. Once the item has been installed we will not accept any further responsibility for the damaged item.

Warranty Claims
In the event there is a warranty issue, we will direct you to the manufacturer. If the manufacturer requires that the item is returned to the point of purchase we will handle the warranty claim (provided the item was purchased from Truck Accessorizer.com). However, all shipping cost (returning and reshipping) will be the responsibility of the customer. Warranty does not cover any shipping or labor involved on the warranted product itself.

Canceled Orders
We try to deliver our products in a very timely manner. With this in mind, once the order is submitted they are generally processed immediately (during normal business hours). Once the item or items have been processed and are in line to ship, they can not be canceled. All canceled orders be accessed a 5% cancellation fee.

We reserve the right to amend our Return Policy at anytime without notice.

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