*Free
Ground Shipping on all FedEx or UPS-able items! NO
HANDLING FEES!
Terms & Conditions:
- Items must be able to be shipped by UPS or FedEx.
- Items that must be shipped ground freight by common carrier
(not UPS or FedEx) do not qualify for Free Shipping (unless
otherwise stated).
- The shipping is absolutely
free. No handling fees!
- Returns will be assessed a restock fee.
See Return Policy
- If you desire your shipment to shipped 2nd day or overnight,
please contact us by telephone, (866) 783-3372, for shipping
cost.
- Special order items DO NOT qualify for Free Shipping.
All orders are processed the same day
that they are placed (if submitted during normal business hours) and will usually
be shipped within 24-48 hours.
Please allow 5-7 business days
(excludes holidays, and weekends) for delivery.
If an item
is not received by the seventh business day please email us (customerservice@truckaccessorizer.com)
and we will track the order for you.
Shipping Methods
We
use FedEx Ground as our primary shipper. Most of our products will be shipped
from one of our many distribution centers across the country. Depending on the
location they are shipped from UPS may be used. In most cases you will have your
merchandise within 5 business days.
Second Day and Overnight
Shipping
We do offer second day and overnight shipping,
however our secured shopping cart is unable to calculate the shipping. If you
are interested in second day or overnight shipping please give us a call and we
will be glad to give you a shipping quote. Second Day
and Overnight Cutoff time is 2 pm Eastern Time. Orders placed after
this time will not ship until the following business day.
Over Size
Freight Orders:
In the event that an item that you order
must be shipped ground freight (it is not UPSable). The customer will be responsible
for the actual shipping cost. Note: Most ground freight shipments to residencial
areas are typically double that of those delivered to commercial areas. So it
would be best to have these items delivered to a place of business.
These
items must ship to a residence or place of business, no P.O. boxes.
These
items generally require a longer delivery time (10-15 business days).
Shipping Issues
Non-FedEx UPSable Shipping Adjustments:
In
the event that your order must be shipped using a ground freight carrier, we will
contact you with the actual shipping cost for that order. At that time you will
have the right to cancel the order and all charges will be credited accordingly.
Damaged Products:
If the product
that you receive is damaged during shipping you must file a damage claim with
the shipper (ex. FedEx, UPS, etc.) within 48 hours of receiving the product.
Products Lost In Shipping:
Products
that are lost in shipping are the responsibility of the shipper. If the shipping
company deems the package lost, we will ship out a replacement of the same product.
We will only ship out a replacement if the shipping company claims the item was
lost.
Shipping Outside the Continental U.S.
Truck
Accessorizer.com will ship to Alask and Hawaii, however there will be additional
shipping.
