Truck Accessorizer.com | Shipping Information

For orders that qualify for Free Shipping, the items must be able to be shipped by UPS, USPS, FedEx, SpeeDee, or United States Postal Service.
We will ship your order using the shipping service or our choice. If you would like to specify a specific shipping service then additional shipping charges may apply.
Items that are Oversized or items that must be shipped LTL ground freight (not UPS, FedEx, or USPS-able) do not qualify for Free Shipping (unless otherwise stated).
No handling fees!
Returns will be assessed a restock fee. See Return Policy
If you desire your shipment to shipped 2nd day or overnight, please contact us by telephone, (866) 783-3372, for shipping cost.
Special order items DO NOT qualify for Free Shipping.
Free shipping on qualified items are only for the first shipment. Replacement or exchanged items do not qualify for free shipping.

All orders are processed the same day that they are placed (if submitted during normal business hours). The recipient may receive the shipment as fast as 1 day after the order is processed up to 10 business days or more depending on what was ordered and where and generally ship within 1-5 business days. The customer will be notified of any delays that stretch longer then 5 business days.

If an item is not received by the tenth business day please send us a message and we will track the order for you.

We use FedEx Ground as our primary shipper. Most of our products will be shipped from one of our many distribution centers across the country. Depending on the location of the item and the size of the product, UPS or United States Postal Service may be used. In most cases you will have your merchandise within 5 to 7 business days.

Ground Shipments do not require signature upon delivery. Purchase of "Signature Required" is available but customer must call us to add it to their order for an additional fee. Customer assumes full responsibility for any shipment delivered without signature and will not refuse payment to Truck Accessorizer.com.

We do offer second day and overnight shipping for additional cost. If you are interested in second day or overnight shipping please give us a call and we will be glad to give you a shipping quote. Second Day and Overnight Cutoff time is 1:00 PM Eastern Time. Orders placed after this time will not ship until the following business day.

Over Size Freight Orders:

In the event that an item that you order must be shipped ground freight (it is not UPSable). The customer will be responsible for the actual shipping cost. Note: Most ground freight shipments to residential areas are typically double that of those delivered to commercial areas. So it would be best to have these items delivered to a place of business.
These items must ship to a residence or place of business, no PO boxes.
These items generally require a longer delivery time (10-15 business days).

In the event that your order must be shipped using a ground freight carrier, we will contact you with the actual shipping cost for that order. At that time you will have the right to cancel the order and all charges will be credited accordingly.

If an incorrect shipping address has been provided to Truck Accessorizer.com either online or by phone, an address correction fee will be charged. The address correction fee must be paid before we correct it with the shipping carrier.

If the correct shipping address is not provided to Truck Accessorizer.com within 3 business days of notification, the shipping carrier will return the shipment back to the shipper. In the case of the item being returned to the shipper, the customer is responsible for replacement shipping to reship the product out a second time and to the correct shipping address.

If the product that you receive is damaged during shipping you must file a damage claim with the shipper (ex. FedEx, UPS, etc.) within 48 hours of receiving the product.

We require the customer be prepared to provide photos of any damage to the product received. A claim will be filed with the shipping company after the photos are received. Please see our Return Policy for full instructions on damage claims.

The recipient agrees to inspect the shipment at the time of delivery and document all damages on the delivery paperwork/bill of lading before the driver leaves (even concealed damage). If a claim is submitted after 14 days from the delivery of the shipment, Truck Accessorizer.com cannot guarantee the claim will be accepted by the freight carrier, as there are limitations from the carriers as to how long after delivery a claim may be submitted. If such a situation should occur, the customer will not hold Truck Accessorizer.com liable. Truck Accessorizer.com will do our best to submit a claim should this situation arise but cannot guarantee the outcome. Truck Accessorizer.com will work to assist our customers with the investigation of freight loss or damage claims for any damage to our customers property occurring from the transportation services made available to our customers.

As the customer, you understand that Truck Accessorizer.com is not the actual carrier and will not refuse payment to Truck Accessorizer.com for any reasons relating to the disputes with freight carriers. The customer realizes that Truck Accessorizer.com acts as a connection on behalf of the customer to assist them in the process of their claim with the actual freight carrier. At no time can Truck Accessorizer.com guarantee acceptance from the freight carrier where the product has been delivered and signed for with no damage noted on the bill of lading by the customer or the delivery driver at the time of delivery, however a claim will be submitted regardless.

The shipper will handle all claims with the shipping company where the item(s) may be lost. If the shipping company deems the package lost, we will ship out a replacement of the same product at no additional cost. We will only ship out a replacement if the shipping company claims the item was lost.

If the customer did not purchase "Signature Required" before the order shipped, then the customer assumes all responsibility for any claim that has been denied by the shipping company where the package was left at an unattended residence.

Truck Accessorizer.com will ship to Alaska, Hawaii, Puerto Rico, Guam and APO addresses, however there will be additional shipping and handling charges that will apply.